From Outsourcing to AI-Sourcing: Why Smaller Firms Are the Real Winners of Agentic AI
From Outsourcing to AI-Sourcing: Why Smaller Firms Are the Real Winners of Agentic AI February 10, 2026 Executive Summary The $300 billion business process outsourcing industry is being disrupted by AI agents that can execute tasks previously delegated to offshore teams. While large banks like JPMorgan are investing billions to build proprietary AI platforms in-house,…
